Privacy Policy

Last updated: 1 September 2026

1. What We Collect

When you place an order we collect the information needed to fulfil it: your name, email address, phone number and delivery address, plus details of what you bought. When you browse, we also collect basic technical data (such as IP address and device type) and, where you arrived via an advert, an anonymous click identifier used for measuring which adverts work.

2. Payment Data

Payments are processed by Stripe, a PCI-DSS Level 1 certified payment provider. Your card details never touch our servers — they are entered directly into Stripe’s secure fields and we only receive confirmation that payment succeeded. Charges appear on your statement with the reference STRUQT.

3. How We Use Your Data

To fulfil your order — delivery details are shared with our logistics partners solely to ship your parcel.
To keep you informed — order confirmation, dispatch and delivery emails.
To provide support — answering your messages and resolving issues.
To measure advertising — anonymous click identifiers stored in your browser for up to 30 days tell us which advert brought you here.

We do not sell your personal data, and we do not send marketing emails you have not asked for.

4. Cookies & Local Storage

We use browser storage for two purposes: remembering advertising attribution for up to 30 days, and site analytics that help us improve the shopping experience. Payment security cookies are set by Stripe as part of fraud prevention.

5. Data Retention

Order records are kept as long as required for accounting, warranty and legal purposes. Advertising identifiers expire automatically after 30 days.

6. Your Rights (UK GDPR)

You have the right to access, correct, delete and export the personal data we hold about you, and to object to or restrict its processing. To exercise any of these rights, email shopelevera@gmail.com — we respond within 30 days. You also have the right to lodge a complaint with the ICO (Information Commissioner’s Office).